Help and Support (Questions and Answers)

Have a question? I may be able to help!

mazzonijenna @mazzonijenna commented on Have a question? I may be able to help!

Jun 10, 16 at 4:09pm

I ordered 2 badges, one for myself and one for my mother. When I log onto my account and click 'Manage Your Registrations' neither of them are there? I don't know why it's doing this. Should I contact Anime Midwest about this?

amyb @amyb commented on Have a question? I may be able to help!

amyb @amyb

Mar 27, 17 at 2:56pm

PLEASE HELP! I registered to be a volunteer/staff and I didn't know if you get free admission to the convention or not, so I just paid for my ticket to the con but I want a refund if I'm a staff member!

sydlikau @sydlikau commented on Have a question? I may be able to help!

sydlikau @sydlikau

Apr 26, 17 at 9:45am

Hi I sign up to be a staff member but when i clicked submit it said that page wasn't available. Did I sign up or are there technical issues going on? ...Or are there enough staff!!! :,,,,(

tigerblaze @tigerblaze commented on Have a question? I may be able to help!

tigerblaze @tigerblaze

May 09, 17 at 12:02pm

They say you can get dvds signed, can you also get manga signed too?

Happy Cosplayer @ichiichobit commented on Have a question? I may be able to help!

Happy Cosplayer @ichiichobit

Jun 26, 17 at 12:50pm

@amyb The volunteer and free comped badges is all depending on how many hours you work. To check and see about a refund or comped badge you should contact staff via the contact page https://animemidwest.com/more

Happy Cosplayer @ichiichobit commented on Have a question? I may be able to help!

Happy Cosplayer @ichiichobit

Jun 26, 17 at 12:51pm

@sydlikau To my knowledge they can never have enough staff! And they have some amazing staff :) It could be the page needed a refresh, however if you are still having trouble signing up to volunteer you can always sign up at the convention this July!

Happy Cosplayer @ichiichobit commented on Have a question? I may be able to help!

Happy Cosplayer @ichiichobit

Jun 26, 17 at 12:52pm

@tigerblaze It all depends on the guest. The last 5 years I have been attending I have yet to see a guest refuse to sign an item. I know sometimes certain guests will only sign official licensed materials (DVD's, Manga, Wall-scrolls) but again each guest is different. I don't foresee you having an issue with getting your manga signed :)

damienayato @damienayato commented on Have a question? I may be able to help!

damienayato @damienayato

Jul 03, 17 at 8:58pm

Does anyone know where the Death Note meetup is for Sunday??

hyperpyro @hyperpyro commented on Have a question? I may be able to help!

hyperpyro @hyperpyro

Jul 05, 17 at 11:15pm

So we bought a bunch of tickets earlier fir my group and each were sent to their separate houses and all of us got our badges besides one person, will they be able to pick it up at the convention?

confused @confused commented on Have a question? I may be able to help!

confused @confused

Jul 07, 17 at 4:14pm

I don't know if anyone is responding to this anymore, but I'm really hoping someone is. I'm a first time con-goer, so all of this is new to me. Can I register at the door for one-day tickets? It's unclear to me if you can.

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